📦 Shipping:

  • Delivery Coverage:
    We deliver across the United Arab Emirates, except for certain remote areas or locations that are not accessible by our delivery partners.

  • Delivery Time:
    Standard delivery within 1-3 working days.

  • Holiday Delays:
    Delivery times may be longer during public holidays. Thank you for your patience during these periods.

  • Delivery Support:
    For any delivery-related inquiries, please reach out to us at delivery@brandatshop.com.

🔄 Returns & Refunds

  • Return Eligibility:
    Returns or refunds are accepted if the item is defective, damaged, or not as described. Items must be:

    • In their original condition and packaging
    • Unused and unopened (unless defective)

  • Return Notification:
    Please notify us within 24 hours of receiving your item if you wish to request a return or refund.

  • Return Process:
    Once your request is approved, we’ll provide instructions on how to send the item back. Authorization is required for all returns.

  • Refunds:
    Refunds will be credited to the original payment method within 7-14 working days after we receive the returned item in its original condition.

⚠️ Damaged or Defective Products

If your item arrives damaged or defective, contact us within 24 hours of receiving it at support@brandatshop.com. We’ll guide you on the return process and offer a refund.

Additional Information